For Immediate Release

Visual Click Software, Inc. announces the release of DSRAZOR for Windows Zero Privilege Help Desk

June 11, 2009, Austin, Texas -- Today Visual Click Software released its latest product, DSRAZOR for Windows Zero Privilege Help Desk. With this new product, completely eliminate providing change permissions to your helpdesk operator accounts!

When you use DSRAZOR for Windows Zero Privilege Help Desk (ZPHD) your help desk operators will no longer require change privileges to your Active Directory and Windows® File Systems. Instead, your help desk operators will only require the ability to search and read Active Directory and File Systems that they will be managing. This is made possible with our unique Zero Privilege Help Desk technology (licensed separately from your base DSRAZOR for Windows license).

DSRAZOR for Windows ZPHD provides a full complement of security features to ensure your protection. Audit Trails of all activity performed by the ZPHD agent detail who, what, when and where.

Your help desk applets will interact with the Zero Privilege Help Desk Agent to enable your Helpdesk operators to complete their work without compromising your control and security.

DSRAZOR's ZPHD technology is fully compatible with all 32-bit and 64-bit versions of Windows Server 2000-2008. If desired, the ZPHD agent can be loaded on a desktop-based Windows® operating system (XP, Vista, Win7).

To enable Exchange 2007/2010 features requires the ZPHD agent be installed on a 64-bit operating system. The version of Windows® used by your help desk operators has no limitations, because all the work is performed by the ZPHD agent.

• Does not use or rely on Active Directory Delegation
• Uses a separate server-based service with full security options
• Create Active Directory Accounts
• Change Passwords
• Change Active Directory Details
• Create Exchange 2007/2010 Accounts
• Create Home Directories
• Extends your existing DSRAZOR for Windows installation - convert your applets to use ZPHD by adding a single service!

Visual Click Software, Inc. is a privately held company based in Austin, Texas and includes as its Product Development Architect John T. McCann who has been creating solutions for NetWare users since 1985 and since 1989 has written and co-authored several books on NetWare Management and programming.

Contact Steve Garms via e-mail at sgarms@visualclick.com or call (512) 330-0542.