New Install
Update Install

1. Review this PDF to make sure your environment is ready for CPTRAX

It is important to add antivirus and firewall exclusions for these CPTRAX components.

C:\Windows\System32\Drivers\CPTW_K64.SYS
C:\Windows\System32\Drivers\CPTWK646.SYS
C:\Windows\SysWow64\CPTLWA32.DLL
C:\Windows\SysWow64\CPTLWA64.DLL
C:\Windows\SysWow64\CPT_SA2.DLL
C:\Windows\SysWow64\CPT_X64B.DLL
C:\Windows\SysWow64\CPT_X64A.EXE
C:\Windows\SysWow64\CPTRAXW.EXE

Create firewall exceptions for TCP/UDP Port 4060.
If using a WAN accelerator, must add pass-through rule for all inbound/outbound port 4060 traffic.

2. CLICK HERE to Download

This will download the install package of the CPTRAX Console. Double Click downloaded package to launch installer and follow the install prompts

NOTE: The console can be installed on any server or workstation in your environment.

3. Create a file share to store CPTRAX logs

Share Name? Commonly used is CPTRAX_Logs (it can be what you wish)
Share permissions? It's common to share with Domain Users.
Where to create? It's best to place this share on a file server where the logs will reside as logs sizes will increase as the agent collects more data.

NOTE: You can enable windows file compression on this folder to save space

4. Use the CPTRAX Console to deploy the
Server Agent

Follow the Install Server Agent Wizard to add the agent to server(s)
Home Tab > Install Server Agent > click here to begin
The wizard allows you to deploy the agent, define where logs are stored, and register your token(s) remotely.

5. Add more servers

If you are auditing more than one server, use the Install Server Agent wizard for each server. See Step 4

6. Register your tokens

If you are using more than one CPTRAX module, add the appropriate tokens to each server.

Click the Agents tab -> Expand Servers Installed > Select server > Add Token at the
upper right of the first field and select the appropriate .TKN file

7. CPTRAX is tracking!

See the following sections of the Administrator's Guide for further configuration:

Log Transfer Settings - see Departments and Enterprise Hosts
Configuring new tracking profiles - see CPTRAX Configuring Profiles
Configuring email alerts - see Configuring Email Addresses for Alerting

1. Make sure you have excluded these CPTRAX components from your antivirus software

It is important to add antivirus and firewall exclusions for these CPTRAX components.

C:\Windows\System32\Drivers\CPTW_K64.SYS
C:\Windows\System32\Drivers\CPTWK646.SYS
C:\Windows\SysWow64\CPTLWA32.DLL
C:\Windows\SysWow64\CPTLWA64.DLL
C:\Windows\SysWow64\CPT_SA2.DLL
C:\Windows\SysWow64\CPT_X64B.DLL
C:\Windows\SysWow64\CPT_X64A.EXE
C:\Windows\SysWow64\CPTRAXW.EXE

Create firewall exceptions for TCP/UDP Port 4060.
If using a WAN accelerator, must add pass-through rule for all inbound/outbound port 4060 traffic.

2. CLICK HERE to Download

Be sure to close the CPTRAX Console before updating.
During installation, accept the license agreement and 'Install'.

3. Use the CPTRAX Console to update the
CPTRAX Server Agent(s)

The Console pushes the updated agent(s) to your server(s).
Click the Agents tab > Expand Servers Installed -> Select a Server > Click Update CPTRAX Server Agent on the right side of the console.

4. Choose options and update

You can choose to....

  • Stop the Agent, update and restart
  • Stop the Agent, update and do not restart
  • Do nothing as Agent is currently running (skip updating)

  • If you are tracking local file activity, check If Update occurs,
    include CPTLWA*.DLL files.

    5. Allow the CPTRAX Agent to initiate

    Initialization may take up to 5 minutes
    After 5 minutes select the server and choose Refresh selected Server details (live)

    6. CPTRAX is updated!

    Make sure the version on the server's status reflects the
    current version