Controlling your HelpDesk
Stop Using NWADMIN for your HelpDesk!
Now you can control how your helpdesk users interact with your NDS data!
Before you might have given your helpdesk users NWADMIN and some training on how not to mess up. Or, you might have relied on some unsupported shareware. Now you can design your own helpdesk tools that are custom to your needs.
Reduce your training costs and your security exposures with your own helpdesk tools!
Included in our Console are several example helpdesk applets:
- Change User Passwords, Reset Intruder Lockout, Change Max. Concurrent Logins via NLM (based upon Group membership) - Only need to load NLM at ONE server
- GroupWise Distribution List Management
- Search for Users to Manage
- GroupWise Password Management: Change GroupWise and NDS Passwords!
- User Management: Assign Grace Logins, Change Password, Reset Intruder Lockout and View Login Time Restrictions
- User Search: Find Users by name or partial name anywhere in your NDS Tree and then manage their details
- Print Queue Manager: Manage your Print Queues and Print Jobs
- Personal Print Queue Manager: Let your users manage their own Print Jobs
- Remote Control your ZENworks Workstations without NWADMIN
- Produce your own helpdesk, control what containers are seen, exclude admin users from the list, you can have it your way
