Visual Click

Controlling your HelpDesk

Stop Using NWADMIN for your HelpDesk!

Now you can control how your helpdesk users interact with your NDS data!

Before you might have given your helpdesk users NWADMIN and some training on how not to mess up. Or, you might have relied on some unsupported shareware. Now you can design your own helpdesk tools that are custom to your needs.

Reduce your training costs and your security exposures with your own helpdesk tools!

Included in our Console are several example helpdesk applets:


Change User Passwords, Reset Intruder Lockout, Change Max. Concurrent Logins via NLM (based upon Group membership) - Only need to load NLM at ONE server

GroupWise Distribution List Management

Search for Users to Manage

GroupWise Password Management: Change GroupWise and NDS Passwords!

User Management: Assign Grace Logins, Change Password, Reset Intruder Lockout and View Login Time Restrictions

User Search: Find Users by name or partial name anywhere in your NDS Tree and then manage their details
Print Queue Manager: Manage your Print Queues and Print Jobs
Personal Print Queue Manager: Let your users manage their own Print Jobs
Remote Control your ZENworks Workstations without NWADMIN
Produce your own helpdesk, control what containers are seen, exclude admin users from the list, you can have it your way

Learn more about Designing your own HelpDesk

 

Controlling your HelpDesk Assessing NDS Security Documenting your
NDS
Easing
User Maintenance
Producing your own Toolkit Streamlining your Consulting

 

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